Director for Administration and Operations

The Director for Administration and Operations oversees and coordinates the daily operations of the College. The role supports administrative and operations staff, faculty personnel processes, budgets, facilities, technology, and compliance with accreditation standards. The Director partners with College leadership to implement best practices, drive continuous improvement, and support strategic goals. This position ensures operational excellence, high-quality service, and efficient resource management in alignment with the Collegeâ??s mission.

Essential Functions:

College Operationsâ??Direct and lead operations for all aspects of the College, including working in collaboration with the Dean, the Deanâ??s Senior Academic Team, Department Chairs, and Assistant Deans. Direct the day-to-day operations of the College, including scheduling, materials management, contracts, technology, grants, and operational control systems. Ensure maintenance of classrooms, audio-visual technology, equipment, machinery, and student learning spaces, including planned maintenance and replacement schedules. Provide technical support where necessary. Ensure quality and quantity of staff employee outputs and productivity through performance and compliance measures. Support the development and execution of capital budget requests and expenditures. Implement improvements and corrective actions as indicated.

Administrative Staff Managementâ??Supervise and lead team of administrative assistant staff members who provide support to the Deanâ??s Senior Academic Team, Department Chairs, Assistant Deans, and all faculty. Delegate tasks and ensure accountability. Establish work schedules based on requirements to support the Collegeâ??s schedule. Direct, monitor, and evaluate performance of all administrative staff, ensuring top performance and efficiency within the team and compliance with all federal, state and university rules and regulationsâ??as well as compliance with AACSB accreditation. Develop workforce planning, recruitment, and retention strategies to maintain an optimized administrative staff workforce within the College. Ensure quality and quantity outputs and productivity of administrative staff employees. Develop and maintain a positive, professional, and motivated work team model addressing stakeholder expectations. Pursue professional growth and maintain competency and relevancy through participation in profess

Faculty Personnel Managementâ??Work in collaboration with the Dean, the Deanâ??s Senior Academic Team, and Department Chairs to support various aspects of personnel management for the Collegeâ??s faculty members. Take the lead on regularly reviewing and reporting faculty staffing capacity and composition. Support efforts to recruit new faculty members. Support faculty onboarding process. Lead the timeline and data management for the annual performance review process for faculty members. Lead the timeline and data management for annual review related to rank and tenure. Take administrative lead on processes to award faculty grants, sabbaticals, and other faculty development opportunities. As needed, serve as liaison between the College and Sponsored Programs Administration. Partner with the Provostâ??s Office and General Counsel to manage the contracting process for all faculty member roles. Work with the General Counsel Office to manage the timeline and execution of faculty visa applications. Serve as liaison to Hum

Financial Managementâ??Partner with Director of Finance and Deanâ??s Senior Academic Team to prepare, manage, and control capital and operational budget and strategies to promote financial success and profitability through line-item accountability of the Collegeâ??s funds, orgs, and activity codes. Lead the process to manage the timing and execution of faculty payment and reimbursement, including stipends, special payments, reimbursements, and EAFs. Manage and monitor the Collegeâ??s P-card program. Utilize financial and academic data to establish performance benchmarks and operational dashboards to drive maximum financial, educational, and service excellence outcomes.

Document Managementâ??Partner with the Dean, the Deanâ??s Senior Academic Team, Department Chairs, Assistant Deans, and Administrative Assistant Staff to ensure the accuracy and currency of the Collegeâ??s curriculum documents (e.g., University catalog, course outlines, course syllabi), bylaws, policies, meeting agendas, meeting minutes, and personnel files.

Meeting Managementâ??Partner with the Dean, the Deanâ??s Senior Academic Team, Department Chairs, Assistant Deans, and Administrative Assistant Staff to support all aspects of College, Department, and Committee meetings. Oversee scheduling, room reservations, agenda development, note-taking, communications, and follow-up documentation.

Best Practices/Continuous Improvementâ??Formulate and implement operational policies and procedures to maximize output and service in support of organizational goals and objectives through collaboration and engagement throughout various departments within the College and University. Improve processes and policies in support of organizational goals. Monitor adherence to operational rules, regulations, and procedures. Participate in the investigation and implementation of operations services, processes and system technologies to meet the organizationâ??s objectives. Lead or collaborate on special projects as assigned. Plan support of operations functions across interdepartmental areas for smooth workflow and cost-efficient services and products. Promote industry best practices in all aspects of operations using benchmarking and key performance measures.

Qualifications:

â?¢ Bachelorâ??s degree is required. Bachelorâ??s degree in business administration or related field is desirable.

â?¢ A minimum of 5-7 yearsâ?? successful experience managing administrative operations in a higher education context is required.

Knowledge, Skills, and Abilities

â?¢ Demonstrated ability to develop and implement long- and short-term operational plans aligned with institutional goals.

â?¢ Expertise in managing complex daily operations, facilities, and support services across academic and administrative functions.

â?¢ Strong proficiency in budget development, fiscal accountability, and using data to drive financial and service performance.

â?¢ Ability to lead continuous improvement initiatives while ensuring adherence to university, state, and federal regulations.

â?¢ Exceptional interpersonal skills with a collaborative approach to working across departments and engaging diverse stakeholders.

â?¢ Commitment to the mission and values of a Jesuit, Catholic university, including a commitment to social justice and service to others.

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination. Creighton complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Applicants with disabilities needing reasonable accommodations to complete the application or hiring process should contact Human Resources at [email protected]. Creighton University seeks candidates who understand, respect, and can contribute to the University's mission and values.